Ownership changing? Update residents before the handover.

A new owner or operator can mean new policies, a new administrator, new contracts or new billing. Residents and families want to hear it from the facility, plainly, before rumors do. Many states also set their own notice rules for a change of ownership, including timing and who must be told. Your state agency or counsel decides what applies to you.

Yes, when everyone gets the same letter. Each mailing is one letter that goes to every address on your list, so add each resident and each representative you want to reach as a row on that list. If some letters carry details for one resident, upload those separately so each person gets the right letter.

You upload. You approve. We produce. You upload the letter as a PDF or document, add your list, and check the proof on screen. You see the complete price before you approve, and nothing prints until a person on your staff says yes. From our own production floor: we print, envelope and hand each piece to USPS, and you see the proof and the full price before you approve. Every address comes from you. We check every address before mailing, and the AI never suggests or adds one.

If plans change, you can unapprove an approved job before its mail date, and the money goes back on your meter balance, not your card. A meter balance is optional, and you can pay per mailing.

We don't file change-of-ownership paperwork, contact your state agency or update resident agreements. We print the letters you upload, exactly as you approved them, and hand them to USPS. Keep your own copy of each letter and the list it went to. If rates change with the new owner, see rate increase letters, and the nursing home notices page covers the rest.

Often the administrator or the business office, sometimes with the new operator's team. Because the steps are the same for ten letters or several hundred, one person can prepare the job and the administrator can review the proof before it is approved.