Debt collection mail
Demand, validation, and settlement notices your agency already generates. Letter, list, approve. Proof is a mail option, not a CRM feature.
What collectors still put in the mail
The agency already has the notice. Paper still has to leave.
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Demand notices
The demand file your agency already generates. We print that file. We do not write collection copy. The balance and the tone stay in your system.
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Validation notices
Validation correspondence as a document you already use. Same upload path as every other job.
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Settlement notices
Settlement terms on paper when the file needs to go in the mail. Your words. Our production.
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List-driven runs
CSV recipients for a batch. One notice, many addresses. Review flagged rows before you confirm. A bad row is a wasted piece.
Letter. List. Approve.
A collection job is not a new account in our system. It is a notice you already use and a list of people who should receive it. Demand, validation, settlement — the type lives in your file. We do not pick the template. We do not know the balance.
How it runs. You upload the letter. You add the list, or you type an address. Software proposes setup. You review flagged addresses. A person on the app approves. Then we print, insert, apply postage, and deliver the pieces to USPS. How it works →
We do not skip-trace. We do not score. We do not manage accounts. Those jobs stay in the collections platform you already run. If the list is wrong, the mail is wrong. Address checks on the job catch standardization and change-of-address — they do not find a new debtor. Address verification →
Run validation, demand, and settlement as separate jobs when the copy differs. A validation notice is not a demand. A settlement offer is not either of those. The CRM already knows which account is in which stage. This platform only sees the file and the list you send that day.
Proof is a mail option, not a CRM feature. Add Certified Mail or Certificate of Mailing before you approve, on the jobs that need it. Same job. Not a plugin. Not an account-status field. Not a second vendor. Never same-day. Not a postcard. Certified Mail → First-Class scan status is not something you put in a court file as Certified proof. Tracing →
Agency marks on the envelope are part of the job. Approve the artwork before you need it on a drop — that can take 1–2 business days. Features → Fund the meter in the app. We do not publish a unit price for a demand notice.
Collectors already live in the CRM. The mail job should not drag them into a second account system. Export the notice. Export the list. Confirm. If a manager wants proof on a slice of the file, that is a mail option on that job, not a new workflow in the CRM. We never see the account notes.
Validation, demand, and settlement often leave on different days. That is your calendar, not ours. Do not load three templates into one job because the list is handy. One file. The list that belongs to it. Approve. If yesterday’s validation list is still sitting in a CSV, do not mix it with today’s demand file. Wrong insert, wrong notice, wasted postage.
What this is not
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Not a collections CRM
We do not house accounts, work queues, or collector notes. Mail is the job.
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Not a finder
Finding people stays in the tools you already run. We mail the list you send.
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Not scoring
We do not rank accounts or decide who gets a notice. You send the list.
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Not copywriting
We do not draft collection language. The agency already has the words.
Collection mail FAQ
Does USMail.ai mail collection notices?
Yes. Demand, validation, and settlement notices your agency already generates, plus a list if you need one. You approve. We print, insert, apply postage, and deliver the pieces to USPS. We do not write collection copy or run a collections CRM.
Do you skip-trace, score accounts, or write collection copy?
No. We do not skip-trace. We do not score. We do not manage accounts. We do not draft the notice. The agency already has the words. We produce the mail.
How does a collection job run?
The letter your agency already uses. The list. You review the setup. A person approves. Then production. Five production steps →
Is proof of mailing a CRM feature?
No. Certified Mail and Certificate of Mailing are mail options you add on the job. They are not plugins, not account-status fields, and not a second vendor. Tracing on qualifying First-Class is not Certified proof. Certified Mail →
Get started
Open the app. Bring the notice and the list your agency already has.